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International Shipping

Orders may take 24 to 36 hours to process. Once your order has shipped you will receive a shipping confirmation email. You can track your order via the shipping confirmation email or your Soleimer Account.

Standard Delivery:

Standard delivery orders should arrive in 3 - 5 business days from the time you receive the shipping confirmation email. Orders will be shipped using DHL. If a standard order is placed over the weekend, the earliest it will ship is Monday.

Express Delivery:

Express orders placed by 3pm (EST) Monday – Friday or by 12pm (EST) Saturday, should arrive in 2 business days, unless additional validation is required.  Express orders placed on Sunday will be processed the following business day. Please note that some zip codes are not available for this service. 

For a limited time, Same Day delivery is available to select Manhattan and Brooklyn, New York zip codes. Please enter your zip code at checkout to confirm eligibility.

Store Pick up:

Store Pick up orders placed by 3pm (EST) Monday – Friday or by 12pm (EST) Saturday, will be ready in 1-2 business days, unless additional validation is required, orders placed on Sunday will be processed the following business day. You will be notified via email and SMS when your order is ready for collection.

Please be prepared to present the following when picking up your order:  (A) your original method of payment or Paypal confirmation email; (B) your government issued photo identification; and (C) the order confirmation email.

If you send an authorized representative to pick up your order, they will be required to present the following: (A) your original method of payment or Paypal confirmation email; (B) your government issued photo identification; (C) your order confirmation email; (D) a government issued photo identification for the person named in your authorization letter.

Your order will be available in-store for 30 days.  If not collected, your original method of payment will be refunded.